CUSTOM BUSINESS SYSTEMS

A CRM shaped around the way you work.

We build custom CRM software that brings customer information, workflows, communication and reporting into one dependable system your team will actually use.

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WHAT WE DELIVER
01

Custom CRM platforms

Purpose-built customer management without the compromises and clutter of an off-the-shelf platform.

02

Workflow automation

Reduce repetitive administration with clear processes, notifications, task routing and approvals.

03

Data migration

Careful consolidation and cleaning of customer data from spreadsheets, legacy CRMs and disconnected systems.

04

CRM integrations

Connect email, telephony, accounting, payments, marketing platforms and operational tools through secure APIs.

Senior crm development expertise, without the agency layers.

Backends is a UK development agency working with founders, operational teams and established businesses. We combine product thinking, interface design and dependable engineering, so decisions remain connected from the first workshop through to production.

Clients come to us for bespoke CRM systems, CRM replacement projects, workflow automation, data migration and CRM integrations. Every engagement starts with the business goal and the people using the software—not a predetermined technology or oversized specification.

Need help deciding what to build? Tell us about the problem and we’ll suggest a practical next step.

PLANNING A CRM DEVELOPMENT PROJECT?

Build it with
clarity.

Talk to Backends