Custom CRM platforms
Purpose-built customer management without the compromises and clutter of an off-the-shelf platform.
We build custom CRM software that brings customer information, workflows, communication and reporting into one dependable system your team will actually use.
Discuss your project ↗Purpose-built customer management without the compromises and clutter of an off-the-shelf platform.
Reduce repetitive administration with clear processes, notifications, task routing and approvals.
Careful consolidation and cleaning of customer data from spreadsheets, legacy CRMs and disconnected systems.
Connect email, telephony, accounting, payments, marketing platforms and operational tools through secure APIs.
Backends is a UK development agency working with founders, operational teams and established businesses. We combine product thinking, interface design and dependable engineering, so decisions remain connected from the first workshop through to production.
Clients come to us for bespoke CRM systems, CRM replacement projects, workflow automation, data migration and CRM integrations. Every engagement starts with the business goal and the people using the software—not a predetermined technology or oversized specification.
Need help deciding what to build? Tell us about the problem and we’ll suggest a practical next step.